Sub-processors
Last updated: August 24, 2026
Postcone uses the third parties below to provide the Service. This page is referenced by our Privacy Policy and our Terms of Service, and is the list we maintain for the purposes of our Data Processing Agreement.
"Customer Data" means the event data you send us about your own users. "Account data" means the information about you and your team that we hold to run your account.
| Sub-processor | What it does for us | What it can see | Location |
|---|---|---|---|
| Cloudflare R2 | Object storage for ingested event data | Customer Data | Global — automatic placement |
| Amazon Web Services | Operational database — accounts, workspaces, metadata | Account data, table and column metadata | United States (us-east-1) |
| Vercel | Hosting for the web application | Account data in transit; request logs | United States |
| Stripe | Subscriptions, payment methods, invoicing | Account data, billing contact, payment details | United States |
| Resend | Transactional email — verification, password reset | Name and email address | United States |
| Optional "Sign in with Google" | Name, email address, Google account identifier. Not Customer Data | United States | |
| NeuralWatt | Suggesting semantic column types and data views | Column names, statistics, and sample values drawn from Customer Data | United States |
The model provider
We want to be direct about the last row, because it is the one that surprises people.
To suggest what a column means and which views are worth building, we send that column's name, summary statistics, and a small number of example values to a model provider. Those example values come from your data. If a column holds email addresses, example email addresses are what gets sent.
- We send samples, never whole tables or whole rows.
- The provider does not train on the content of our requests, fine-tune on it, or use it to improve its models. It does not retain that content beyond short-lived operational caching of up to 24 hours, after which it is purged.
- Nothing is sent for a workspace that has had LLM-assisted features turned off. Ask at support@postcone.com; see §5.4 of the Terms of Service.
Changes
We will update this page before adding a sub-processor that handles Customer Data, and will give at least 14 days' notice to customers who have asked to be notified. Write to privacy@postcone.com to be added to that list.